Deposit of at least 50% of the full accommodation costs paid within the specified date as requested on the quotation / pro-forma / provisional booking, will secure your reservation.
Cancellation Policy is as follows:
- More than 30 days prior to arrival: 0% cancellation fee
- More than 7 days prior to arrival: 50% cancellation fee
- Less than 7 days prior to arrival: 100% cancellation fee
No-shows will be charged as originally booked.
Early departures (i.e. checking out before the agreed departure date) will be charged at 100% of the full invoice amount. No refunds or credit will be given.
Refunds on deposits/prepayments are at the discretion of management and will be dependent on the ability to re-let rooms. If reservations are incorrectly made, guests will be liable to pay for the original booking.
Payment can be made either by Electronic Funds Transfer, Credit Cards (Master, Visa and Diners Club), or cash.
Rooms not occupied by 20:00pm without prior arrangement being made with management, will be considered a no-show.
A late arrival levy of R200 will be charged if no prior arrangement has been made with management.
Check-in time is only after 14:00pm, and check-out time is before 10:10am on day of departure. Early check-ins / Late check-outs will only be accommodated should the rooms be available, and will be charged for at R200 per room.
Reservations, with deposit payments that do not reflect in our bank account within the date as specified on the quotation / pro-form / provisional booking can be cancelled at management’s discretion.